What This Privacy Policy Covers and Why
When you open an account with us, we collect the details needed to run that account — your name, contact address, and the payment method you choose, whether DANA, OVO, or GoPay. We use this data to process deposits and withdrawals, verify your identity, and keep
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your account secure. We do not sell your personal data to third parties. We may share limited information with payment processors — such as the e-wallet rails that connect your GoPay or OVO balance to our system — solely to complete a transaction you initiate. Device
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identifiers and session data are collected automatically when you access our platform on mobile or browser; this helps us maintain continuity across your sessions. Data retention follows the periods required under applicable law for the regions where our service is available. Where local law and eligible
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region rules apply, your data rights may vary. You can request a copy of the data we hold on your account, ask us to correct inaccurate records, or submit a deletion request through our support channel. We update this policy when our practices change, and we
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will notify you through your registered contact if a change materially affects how your data is used.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.